Terms of Service

Cnname (also branded as “Chinese Name Master”, the “Service”) is a website at www.cnname.top that generates Chinese names and keepsake documents for people who want a Chinese name for social media, business cards and everyday use. The Service is operated by an independent developer based in China (“we”, “us”).

You can reach us at support@cnname.top. By creating an account, placing an order or using any part of the Service, you agree to these Terms. If you do not agree, please do not use the Service.

The Service asks a short questionnaire — your English name, gender, personality traits, cultural preference, and (optionally) date and hour of birth — and generates Chinese name candidates with pinyin, character meanings, element analysis and scores.

• •A free preview shows the generated name candidates with their core analysis.
• •The paid package (USD 7.90, as displayed at checkout) unlocks the complete result set and the downloadable keepsake files.
• •The package contains a Name Certificate (PDF), a Name Card (JPG), a Classical Seal (PNG) and a Modern Seal (PNG).

This is a digital product delivered online. Nothing is shipped physically.

• •You must be at least 16 years old to create an account. If you are younger, a parent or guardian must place the order for you.
• •Provide an email address you actually control and keep your password confidential.
• •You are responsible for activity that happens under your account. Tell us immediately if you suspect unauthorised access.
• •One account per person. Do not create accounts to circumvent limits, abuse promotions or resell access.

Prices are shown in US dollars at checkout. We may change prices at any time; a change never affects an order that has already been paid.

Payments are processed by Dodo Payments (dodopayments.com), which acts as our Merchant of Record. When you pay, you enter into a transaction with Dodo Payments for the resale of this digital product: Dodo Payments handles card processing, sales tax, VAT and GST, invoicing, and payment-related customer support. Dodo Payments’s own terms and privacy policy apply to the payment as well.

Your bank or card issuer may add currency-conversion or cross-border fees. Those fees are charged by them, not by us, and are not refundable by us.

An order is accepted once payment is confirmed and the files are unlocked. If a payment succeeds but your files do not unlock, contact us and we will fix it or refund you.

After payment the files can be downloaded from your results page, either individually or as a single ZIP through “Download All”. Files are generated on demand, so a download can take a few seconds.

Please keep your own copies. We aim to keep your files available in your account, but we do not guarantee permanent storage and recommend saving the package after purchase.

If you lose access to the email address on your account, contact us and we will help you recover access.

When you pay for a package you receive a non-exclusive, worldwide, perpetual licence to use the generated name and the delivered files for personal and social-media purposes — including printing the name card and seal, and using them on profiles, portfolios, presentations and business cards.

• •You may not resell, sublicense or redistribute the files as templates, stock assets or part of another product.
• •You may not use the files or outputs to train machine-learning models.
• •You may not use a generated name for fraud, impersonation, harassment, hate speech or any unlawful purpose.
• •Chinese names are not exclusive: another user may receive the same or a similar combination of characters.

• •Give accurate questionnaire information. Birth date and hour are optional, but they shape the element (wuxing) analysis; inaccurate input produces a less relevant result.
• •Check whether a name suits your own situation before using it officially. We are not a government registry, and changing a legal name requires the procedures of your own country.
• •Keep copies of the files you download, and keep your account credentials safe.

Names, meanings and analyses are produced with the help of AI models and curated cultural references. Chinese naming is an art with many schools of thought: interpretations of characters, the five elements (wuxing) and auspiciousness differ between practitioners, and reasonable people disagree.

The Service is offered for cultural interest and personal enjoyment. It is not professional advice — legal, medical, financial or religious — and we do not promise any particular outcome, fortune, luck or business result.

• •Do not use the Service for anything unlawful, or to harm another person.
• •Do not attempt to access other users’ accounts or data, probe our infrastructure, or bypass payment.
• •Do not scrape, crawl at volume, reverse engineer or overload the Service.
• •Do not resell access to the Service or share one account among multiple people.

The website, its design, software, prompts, scoring system, templates, certificate and seal artwork, and all text are owned by us or licensed to us and are protected by copyright and other laws. You may not copy, modify or reuse them except as expressly allowed in the licence section above.

“Cnname” and “Chinese Name Master” are our marks. Do not use them in a way that suggests endorsement or partnership without our written permission.

We rely on service providers for hosting (Vercel), database (Neon), AI generation (a third-party AI service), email delivery (Resend) and payments (Dodo Payments). Outages or changes at those providers can affect the Service; we are not responsible for their acts, but we will always try to keep the Service working.

Links to third-party sites are provided for convenience only. We do not control and are not responsible for their content or practices.

The Service is provided “as is” and “as available”. To the extent permitted by law we exclude implied warranties, and we are not liable for indirect or consequential loss, loss of profit, loss of goodwill, or loss of data that is beyond our reasonable control.

Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits liability that cannot be limited by law, and nothing removes the protection of mandatory consumer law in your country of residence.

You may stop using the Service at any time and ask us to delete your account. We may suspend or close an account that breaches these Terms, shows signs of fraud or abuse, or must be closed at the request of a payment partner or by law.

Files you have already bought and downloaded remain yours under the licence above, even if your account is closed.

We may update these Terms as the Service evolves. The “last updated” date at the top always shows the current version, and we will announce material changes on the site or by email before they take effect.

If you keep using the Service after a change takes effect, you accept the updated Terms. If you do not accept them, you may stop using the Service and ask us to close your account.

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law rules. Please contact us first — most problems can be solved with an email. If a dispute cannot be resolved amicably, it may be brought before the competent court at our place of business.

If you are a consumer resident in the EU, the UK or another jurisdiction with mandatory consumer protection, nothing in these Terms removes the protection of those mandatory rules or your right to bring a claim before your local courts.

Questions about these Terms, an order or a refund: support@cnname.top. We usually reply within 2 business days.